Opening A Kennel: General Tips And Guidelines (Part 4)

10. Make sure that you and all of your employees are trained to deal with dogs in any situation and can remain calm in a crisis. Inexperienced and nervous dog handlers will only inspire fear and nervousness in the dogs they are caring for. This, of course, can lead to aggression and biting.

11. Provide a kennel that allows for dogs to play together for a set period of time everyday. Also make sure that all of the animals boarded there will receive an adequate amount of exercise throughout their stay.

12. Make it clear to the pet owners that if their animal becomes a serious threat to the safety of the employees or other boarded animals, you will be unable to board the animal again. Let the owner know that if the danger posed by their animal is serious enough, they will have to pick up their pet immediately or arrange for someone else to pick him up. Make sure that you have a signed contract that clearly states your obligations to the pet and the pet owner’s obligations to you.

11. Gain accreditation through the American Boarding and Kennel Association (AKBA). Accreditation through AKBA will increase the comfort level of your customers by letting them know you are dedicated to providing the best possible facilities for their pet. AKBA will examine and certify the following areas of your business and facility: personnel, office, reception area, record keeping practices, business practices, grounds, work areas, kennel area, animal care procedures, environmental controls, sanitation, trash and sewage disposal procedures, pest control, fire safety, grooming facilities, business vehicles, community play areas and availability and diversity in the animals boarded.

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