Make an appointment to meet the veterinarian as well as the staff. How do they interact with customers as well as each other? While you’re there, ask for a tour of the facility. It would be a good idea to not ask for the tour in advance. This way you can see how the facility is kept without being warned of a visitor. Look for cleanliness especially in the kennel area. If you see unclean kennels or droppings on the floor, it might mean they do not have enough staff to care for the animals. Sanitation is important due to the spread of diseases among animals. Also, ask the vet if it would be ok to sit in during a treatment of an animal. This way you can see how he handles the animal as well as the pet owner. You can also see if he has a genuine care for animals or does he just see it as a job?
Any veterinarian practicing in the United States has to of graduated from an accredited school. Just like any doctor, he must have a license that should be on display. If you don’t see one displayed, ask him about it. Check to make sure it is a current license.
Ask about emergency care? Is it even offered? Accidents can happen to your pet, and they don’t always happen during the 8-5 Monday thru Friday schedule. Is there 24/7 emergency pet care? Find out if your dog does have to stay overnight, will there be a member of staff staying with him?
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